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Frequently Asked Questions

Can I shop online without a Trade Account

Unfortunately, no you can’t.  We require all our customers to create a Trade Account prior to ordering products online.

How long does it take to create a Trade Account?

Once we have received your Trade Account request, your account will be created during the next business day.  You will receive a confirmation email with your password once the account is created.  

I've forgotten my password to shop online

To reset your password, click the button below, enter your email address and select Forgot/Reset password. 

What are Comsupply's payment terms

After your order is placed online, our accounts team will contact you for payment, prior to delivery or pick-up of goods.  If you would to apply for a 30 day credit account, please contact us. 

Have another question?

Our team are are happy to help